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Terms & Conditions

Please understand that by placing an order through this web site you are accepting the following terms and conditions:
The ProTech web site, (this web site) is owned by ProTech Coverings Ltd., Unit 3, Richmond Street South, West Bromwich, B70 0DG, registered company number 09544611.
You must be over eighteen years old to purchase goods from this web site.
You undertake that all details you provide for the purpose of ordering or purchasing goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the products ordered.
Customer details will not be used for any purpose other than the business you conduct with us.
The products sold on this web site are provided for private and commercial use. Accordingly, ProTech Coverings Ltd. do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of this web site or for any products or services purchased at ProTech Coverings.
ProTech Coverings Ltd. cannot be held liable for delays in delivery caused by a third party.
Errors and Omissions
ProTech Coverings Ltd. do not accept liability for any errors or omissions and reserve the right to change information, prices, specifications and descriptions of listed products. ProTech Coverings Ltd. will try to correct any errors and omissions found at the earliest opportunity. If an error is discovered in the price of goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on this web site is incorrect for any reason, we will contact you to let you know the correct price and ask you whether you still wish us to fulfil your order at the correct price. We shall be under no obligation to fulfil an order for a product which was advertised at an incorrect price. We shall give you the option of completing the order at the correct price or if you so choose, to cancel the order altogether. If you cancel and have already paid for the goods in these circumstances, we shall refund the full amount.
Returns Policy
Under the United Kingdoms distance selling regulations, if you have changed your mind after purchasing a product from us, you can return the goods for a full refund subject to the following conditions:
1. The items are in stock condition (as when they were delivered)
2. You inform us within 7 days of delivery of product by phone - 0121 749 5088
3. You pay for the return of goods to us
4. Goods are returned in the original packing in a re-saleable condition
5. If the goods are refused by us because any of the above is not met we will return the goods to you and you will be charged for the return
6. Postage prices displayed on this site are shown at a subsidised rate, should a replacement product be required, a non-subsidised postal charge will be made
Terms and conditions are not binding and may be adjusted at any time.